• General Questions
  • Quality & Satisfaction
  • Pricing & Payment
  • Order & Delivery
  • Customer Care
  • Security & Confidentiality
  • Money-Back Guarantee

General Questions

  • Which subjects do you cover for assignment writing?
    We offer comprehensive academic help for a wide range of subjects of all academic levels, including high school, graduate and master levels. The order form page has a menu that depicts our specialization, choose your subject or enter one manually to get our services.
  • What are the details required by the writer to complete my order?
    You are supposed to provide requirements related to your project, in addition to the extra details such as assessment criteria, additional resources like case studies, handbooks, lecture notes, etc.
  • Do I get calculation services with my order?
    Yes, our writers can calculate to do your assignment. When you tick the calculation option in the order form, our writers will calculate any sort of equation related to formulas, ratios, profit & loss and financial analysis. You will be charged with an extra fees for availing calculating service.
  • Can I use the content provided by you?
    You can use it as a study aid only. If you want to use it for research purpose, then make sure to reference it properly. For more details refer to our recommended policy of use.
  • What are the services provided by your team?
    Our services range from custom essays, assignments to complex papers like reflexive reports. We also provide editing, proofreading and SPSS services to our clients.
  • Do you charge for rework/revisions? What is your rework/revision policy?
    No, we don’t charge for revision, free unlimited amendment feature is offered to all customers who take assignment help from us.
  • What is the work was completed but I failed, do I get my money back?
    There is a rare chance that you would fail with an assignment written by us, but if you do so. We have a money back guarantee to help you out. However, we will require a grade sheet or feedbacks to look into your refund case.
  • I don’t find my subject in your catalogue, can you still do it?
    We cover all of the subjects that are taught in colleges and universities, if you don’t find the one you are looking for. You can chat or call with our customer support they will help you find it.
  • Do you offer any discount or concession?
    Yes, we have several offers going on all time time.

Quality & Satisfaction

  • Are your custom written papers committed to originality?
    Yes, we provide guaranteed original work because we never re-sell nor we publish the papers written especially for you.
  • What guarantees will I get as a customer?
    To ensure you that you have selected the best service in the industry, here is the list of our guarantees to be availed with each order:
    • 100% satisfaction guaranteed
    • 100% plagiarism free content guaranteed
    • 100% money back guarantee on found plagiarism
    • Requested quality standard of 1st, 2:1, 2:2
    • Free of cost modifications withing the given time slot
    • Guaranteed on-time delivery
    • Committed to maintain confidentiality
    • No re-sell or publishing of a delivered content
  • What are the quality standards guaranteed by you?
    Our assignments are based on three levels of quality standard, which are:
    • 1st Quality Standard: Equivalent to A Grade.
    • 2:1Quality Standard: Equivalent to B Grade.
    • 2:2 Quality Standard: Equivalent to C Grade.
  • Can you guarantee plagiarism free academic work?
    Yes, our writers will start from scratch to complete your assignment. We offer 100% money back guarantee if our work is found plagiarized.
  • How Instant Assignment Help is different from others?
    We are not like other fake services that call themselves 'Australia based' but operates from abroad. What makes us different is that we are a Australian registered company that protects you under Australian Consumer Law. All our writers are educated from top Australian universities and native English speakers. Our customer service representatives are well trained to provide you one-to-one assistance round the clock. We serve you on the basis of 100% assured satisfaction. Thus, we strive and present our self as the best assignment writing service.
  • Why should we choose you over other essay companies?
    We are in this business for over a decade and have more than 4500+ experts who are graduated from the most renowned colleges. Making us the best choice for students to take essay help from.
  • Why should I trust your service?
    We are in this industry for over a decade and are the most reliable assignment help service for students, to be sure of it you look at our student testimonials page.
  • What if the assignment does not meet my expectations?
    It is a rare happening, however if you are not satisfied with your assignments. We offer our customer free revisions, so you can make changes in them until you are fully satisfied.
  • Is there a guarantee that I will get an A grade?
    Yes, we guarantee you that will ensure you get good grades on assignments written by us.

Pricing & Payment

  • What is the pricing structure to order an assignment?
    Our prices will available only when you complete the order form and proceed to know the pricing structure
  • Can I pay in Parts/installments?
    No, our policy don’t allow partly payments. You will have to pay the complete sum at the starting only.
  • How do you accept payments?
    We have a very secure mode of payments, we have options like PayPal, credit cards, and debit cards. These are the most secured mode of payments and it allows security of customers information too.

Order & Delivery

  • What is the procedure to place an order?
    You have to fill the online order form, with every required field. After filling it, click on 'Get Price' button to see our pricing structure. Proceed with your selection of price and standard for the table of prices. We would also like to bring it in your notice that pricing for few orders depend on the nature of your requirements; therefore it won't be possible to immediately provide you with the exact cost of your paper. For instance, to fulfill editing, modification, proofreading or any ad hoc requirement, we have to discuss the pricing with our writers. Next step is to fill the requirements section, and proceed to the payment page. The order process completes when you select a method to pay for our services and make the payment. Once we get you payment, we will start working on your project.
  • How long will I have to wait to get my order done?
    Though urgent orders are subject to availability of our subject specialists, we make sure to deliver each assignment within one to two business days. Price of your order depends upon the deadline; hence if you give adequate time to write, then we will be able to offer you the cheapest possible costing.
  • Is there any option to reference a specific books or some other resource?
    Yes, when you complete the order form, you can fill the menu of specific sources to provide us the reference. We may ask for electronic variant or scanned copy of your reference.
  • What is the delivery process for the completed order?
    You will get your order via email, before or on the day of your defined deadline. All our work will be delivered in MS Word format; hard copies and fax can be provided for an extra charge.
  • Is ordering from Instant Assignment Help safe?
    Yes, it's absolutely safe to get your papers done with the help of our writers. Our service is 100% confidential; we will never share your personal details with a third party. To make sure that your details will remain private, remove your personal details from any attachment that you will send to us for reference purpose.
  • Do you fail to deliver work on time?
    No, we never fail to deliver work on time. We always make sure to fulfill all your requirements and complete document before the given deadline.

Customer Care

  • How can I get in touch with your Customer Support Center?
    To contact our customer service reps, you can give us a call at our toll-free number +61 363 612 345, or you can drop an email to us at Our support staff works from 8 am to 11 pm Monday to Friday. We will respond to your emails within 30 minutes.
  • Can I talk to the writer?
    Because of some privacy reasons we don’t allow our customers to directly talk with the writers. But if they require any assistance or help they can easily chat or call with our customer support that is available 24*7.
  • How can I get in touch with your customer support center?
    You can go to our website and chat with our customer support or you can directly call them on +61 363612345. they are available 24*7.

Security & Confidentiality

  • What procedure should I follow to submit my paper?
    It is the easiest thing you will do. Just download the assignment and send it to your professor.
  • Is it cheating or fraud to use the services you provide?
    No, instead our work will serve you as an aid to foster your academic development. Though, you have to be sensible enough to use our services for journals, and books. Using our work is 100% legal, so be assured to get the academic quality you are looking for.
  • What is your privacy policy?
    We strictly adhere to our privacy policy. All your personal details like name, address, etc. Will be kept private and will never be shared with any third party organization.

Money-Back Guarantee

  • What is your refund policy?
    We have a money back guarantee policy, which will allow you to claim refund for if you fail an assignment written by us. However, we will require a grade sheet or any other possible feedbacks to look into your refund case.
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