I am a Master's degree holder in Relationship Management from Melbourne Business School, The University of Melbourne. My knowledge has helped many college students in submitting effective assignments, dissertations, thesis, reports, research paper, terms paper and so on. I can proficiently write in any referencing and citations style. My research about the Text Analytics was awarded a distinction and I also have particular strengths in Social CRM. I enjoy writing in my spare time and I also love to sing as I find it therapeutic and relaxing.
Applications of Social CRM Traditional CRM and Social CRM Social Analytics Text Analytics Voice of the customer Social networking Multi-channel retailing
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