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SHOWPO Organization Marketing Plan

Introduction to SHOWPO

In the present report, discussion has been carried out with respect to SHOWPO which is one of the online selling firms in Australia (Chaffey, Smith & Smith, 2012). In the year 2010, business started their operations in a Show Pony in a little garage. Company was founded by Jane. It is an organization which used to sell out the clothing products for females. This study will be proposing effective marketing plan which can be implemented by SHOWPO business in the carrying out effective operations in Australia. In order to draw out an appropriate marketing plan for this company, various aspects will be looked after by the analyst such as current situation analysis, SWOT analysis, target market selection and positioning strategy, objectives, marketing mix strategies, action plan, marketing budget, controls and contingencies.

Internal Analysis

Mission

Business has got their mission statement to be the largest global online boutique retailer of women’s fashion and to nurture the community of quirky, confident and bubbly SHOWPO girls.

Resources

SHOWPO is an organization which used to carry out their sale of products by using online media. In order to be very constructive, it is one of the sources which business needs to look after for having exponential growth in their operation (Taylor & England, 2006). They need to build a team which will be looking after this media channel and will also be a proper support towards information technology department of the enterprise. Organization will also be requiring a department that looks after the designing of latest clothes as per the current trend. For initiating the entire functioning of business, most important resource that SHOWPO need to look after is with respect to finance (Ellis-Chadwick & Johnston, 2009). It is one of the sources that company needs to effectively segregate within the business for initiating future operation of the organization.

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Offering

SHOWPO has been offering various products for the female such as dresses, tops, bottoms, outerwear, accessories etc (Wilson, 2010). Even in these heads, they have got various brands of clothes that they want to sale out in the international market. These are as follows

Product Brand
Dresses Party dresses, playsuits, two piece sets, day dresses, maxi dresses, longer dresses and formal dresses
Tops Crop tops, sleeveless, short sleeve and long sleeve
Bottoms Shorts, skirts, pants and leggings and jeans
Outerwear Knitwear, cardigans, jackets and coats
Accessories Belts, scarves, watches, home wares, makeup, bags, jewelry and eyewear

Technological trends

There are various factors with respect to technology that need to be looked after by SHOWPO which can lay down the impact on product or service within market (Varadarajan & Yadav, 2009). The aspects which are included in these criteria are expenditure that government incurs on technology in this regard. For the marketing of product and services, organization can use the online tools like social and digital media to create awareness and gain the attention of customer. Organization also provide the online purchasing facilities which will help to improve the market size as well as areas of sales. In addition to that, use of technology in advertisement of and promotion company can develop the smart phone application which help the customer to order the products more effective and efficient manners. Even it is important for the business to bring out advancements in the technology as per the latest trend functioning in the market. Management even needs to look after life cycle of technology available and the role played by internet in their business operations.

Economic

In this aspect, SHOWPO needs to look after all the economic aspects which can affect the operations of enterprise. However, initiating expansion of business by management has got different advantageous such as continuous economic growth of the country, lower unemployment, contained inflation, very low public debt. From the analysis, it is considered that economical conditions of country is good which will aid organization to utilize the resources effectively to expand the business by producing quality products. By having the strong economic conditions government also provide the assess of required resources for development of business. For example, for the manufacturing of cloth and accessories SHOWPO needs the machinery which will be provided by the government at optimum prices to develop the business. Even it has been found that Australian country has got strong and stable financial system and open market with minimal restrictions.

Political

It is very important for SHOWPO to fulfill the criteria with respect to political factors followed in Australia. It is a country which is a liberal capitalistic democracy. Here there is major interference of state that keeps interfering substantially in the economy. For instance parliament might decide about the taxes that aims in protecting the national economy. These aspects need to be looked after by SHOWPO as it have direct impact on the overall functionality of enterprise relating to their success and profitability of a business (Rudd & Mills, 2011).

Legal

In order to develop the business and marketing of products, organization will use the different methods in which management has to consider the legal factors like ethical marketing. According to law and regulations of Australia for marketing, organization needs to consider that marketing activities might not affect the individual values by sex and racial comments. In addition to this organization also implement the health and safety legalization for establishing the brand.

Socio-cultural

It is the most important aspect that SHOWPO needs to look after as it covers the area relating to cultural and demographic people living in the country. In Australia it has been seen that there are diverse people living in a relatively young society. Even it has been found that Australians are more highly educated than ever before. From the market research reports, it is considered that population of Australian has diverse culture. For that reason, organization need to understand the culture and tradition of local communities which will help to targeting and positioning of product more effective manners. In this case, organization needs to follow the latest trend which is pursued by the individuals who are living in a society as Australia has got very young people residing in the country.

Natural environmental trends

There are policies and acts which have been passed by the Australian Government, state and territory government legislation in order to protect the consumers, environment and community. These all aspects need to be looked after by SHOWPO in order to promote fair trading and competition (Stahlberg & Maila, 2012). For the marketing of product organization needs to improve the knowledge about the legal process and policies which help out the business to interact with their suppliers, customers and other businesses. Laws which need to be looked after by SHOWPO are competition laws, consumer laws, product liability regulations and environmental legislation. This kind of approach will encourage the brand image of company as well as increase the trust of customer.

Market definition

It has been observed that SHOWPO aims to be one the largest online boutique retailers of women’s fashion in Australia. However, now business must spread its wings to different cities of Australia for attracting larger base of women from the country for selling out the products of SHOWPO (Wrenn & Mansfield, 2014). Online business activity will help the company in acquiring greater market share and in achieving future goals and objectives as people are using the online tools for purchasing and analysis of products. It eliminate the extra cost and time to buy a particular of their choices. By using the online services of SHOWPO, customer will able to buy the products any time and from anywhere.

Market trends

One of the other factors that can affect the functioning of SHOWPO is heavy competition which can be seen in the e-commerce business. Organization is going to face heavy competition from various other online sales giant which are selling out their products in the similar zone (Scott, 2013). Business is going to face competition from companies such as Amazon, Flipkart etc. Even there are various other organizations that carry out their functioning by selling out female casuals online by using their individual website.

Level of competition

After undergoing the market, it has been found that there is high level of competition in this area. Business which is using this platform for selling out their clothes is undergoing with heavy competition as every individual seller in this market has got their own style of products and price tag attached to it (Valos, Ewing & Powell, 2010). It has been observed that every small enterprise which is dealing in clothing products are transforming their line and are trying to establish them as an e-commerce company for carrying out the sale of their products.

SHOWPO in the market is undergoing with monopolistic competition which is said to be a market structure that is characterized by different firms which are selling out their products are similar but not identical. Under such a situation, organization used to compete in the markets which are based on other factors with leaving price aside (Gabrielli & Balboni, 2010). Such kind of competition has also been termed as the imperfect competition because in this, the market structure is in between pure monopoly and pure competition.

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Key players

There are various key players which can be identified in this area who used to carry out the selling of online women fashionable products. Among them, the major players are Amazon, Flipkart and Deal (Kotler & Armstrong, 2010). These organizations providing the quality services with minimum delivery charges and time. The overall online market of country is generating $14 billion revenue. Even there are other companies which used to carry out online sale of products by using their website such as Asos marketplace, Bib+Tuck, Klury.com, Material Wrld, Poshmark, The RealReal, Re{Fashion}er, Shop Hers, SnobSwap, Threadflip, Tradesy, Twice, Walk In My Closet etc.

SHOWPO competitive advantage

They are the company which is one of the boutique retailers of women fashionable products. SHOWPO have been carrying out their functioning in one single line which is selling female fashionable products. It is one of the best competitive advantages which have been achieved by them while carrying out their operations in the competitive market (Klever, 2009). It has been seen that there are different online businesses that are carrying out their working in similar line. However, they have got varied products that they use to sell out by using the same channel. But SHOWPO will be concentrating only on one single line which will helps them in enhancing their efficiency and growth in the market (Roberts & Zahay, 2012). Still it can be said that, they have also got a disadvantage that they are dealing in one single product and other enterprise in the similar line has got different products to sale online. This allows other organization to gain greater profit margin while carrying out their operation.

Customer needs

SHOWPO has got all variants of product that a female can use in their personal and professional life. Business has got different types of dresses, tops, bottoms, outerwear, accessories etc. It can be seen that, management is able to fulfill all needs of a female customer in a one roof of their website (Olu Adeyoyin, 2005). However, organization has got a drawback that; they are initiating their functioning in the perspective of female customer only. They in this respect can also look after the fashion trends which male customers are looking for while carrying out their purchase online.

SWOT Analysis

SWOT analysis is a tool used for market analysis. In this S stands for company's strength, W stands for weakness of the company, O stands for opportunity for the company in the market and T stands for threats for the company in the market. SWOT analyses do not incur any extra cost as it is done by the firm's manager. This analysis develops a strategy and tactics to help in the business growth and success (Lotz & Marais, 2007). As SHOWPO is a largest global online boutique retailer of women's fashion, they need to know the recent trend of the market. To make place in the market they need to first conduct a SWOT analysis:

Strength: Strength means the positive side of the company. They have competitive advantage in the market. From the analysis of sales and customer feedback, it is considered that the customer service of SHOWPO is very good. They have the benefit of having good market condition, and they also gain faith of customer in last several years. Their quality also proves as strength of the company (Aaker, Kumar & Day, 2008). Many of their customers just buy their product because of its good customer service. A company stands on a leadership position. Their advertising campaign is also very effective. A customer wants their product after seeing advertisement only. As it is an online firm, customer ordered the product on internet; it is a company's duty to place the order on time. And on this, SHOWPO has a very good reputation in the market of Australia.

Weakness: Weakness means the negative side of the company, or it can be said that, company is lacking on some aspect in the market. Company is not doing any kind of innovation in the clothing business. By reviewing the design of the cloths on the website it is considered that their designs are old. So, it is not able to grab the new customers. Their employees work efficiency must be improved (Gabrielli & Balboni, 2010). Company makes the product for a specific age group such as 20-35. It is also a weakness for the company. They face difficulty in aligning business application in business. Customers are not allowed to leave comments on their online portal. It is also a weakness of the company.

Opportunity: There are several opportunities present in the market for an online business. A big market area has remained untouched. So, it is a big opportunity for SHOWPO to cover up the market. They can make innovative product (Rudd & Mills, 2011). In addition to this, they can target the new age group from 20 to 35. SHOWPO also makes their online portal too convenient that anyone can access it which results in increasing the sale. Company's technician can make a Tory blog on every blog site. This would make site a daily destination for fashion lovers.

Threats: SHOWPO is not going beyond the boundaries it has started. It covers a little area of the market. It does not increase its area of working. So, it can be converted as threat for the company. It also includes the political, climatic, technological and other factors (Wrenn & Mansfield, 2014). For the manufacturing of cloth products organization needs quality raw metrical. In spite of that, SHOWPO is not able to get its good quality raw material because of climatic condition, then it can cause big threat for the company. Customer taste, preferences has also changed so, if the company is not able to meet customers need then it will create blunder for the organization.

Target Market Selection And Positioning Strategy

It is very important to do segmentation in most appropriate manner so that, company can target the right customer with right strategy and can gain good market share. SHOWPO is one of the best companies in Australia for the women’s clothing and it is coming up with a new product that is the sports collection for the regular women and also for the women who belongs to the professional sport field (Taylor & England, 2006). In order to do the segmentation for this new product, it is very important for them to do the segmentation based on the 5 criteria’s which are-

Measurable- It is important for the company to consider that market segments are usually measured in terms of the sales value or the volume (Wilson, 2010). It is very important to do the reliable market research by the company so that, it can identify the size of the market and create strategy based on that in appropriate manner. The main target of the company is to attract the household young women and for that company can research in order to find the number of women that exists in market.

Substantial- It is very important for company to know that, there is no point in wasting the marketing budget which is large and has negligible market budget (Gabrielli & Balboni, 2010). So, SHOWPO should consider a viable market which can be clearly defined in terms of age-social status. This household market for young women which company is considering is appropriate and substantial.

Accessible- While doing market segmentation, it is also very important for SHOWPO to consider the ways in which the market will be accessed and that falls within the marketing department in an appropriate manner. They can access the market in terms of doing competitive analysis, SWOT analysis, PESTLE, etc.

Differentiable- It is important for the company to consider this and ideal market is homogeneous which means that, the segment that company is considering should have similar structures and behaviors (Aaker, Kumar & Day, 2008). If company is going for two markets then, there should be proper differences. Here, the SHOWPO is only going for the segmentation based on the demographics so it will not have to use the differentiation.

Actionable- It is also important for the firm to know that, a market segment should have a good and actionable practical value and all its characteristics must provide some kind of the supporting data for the sales approach.

Market Segmentation for the new sportswear of the company can be targeted for the two segments which are based on the psychographic as well on the basis of demographic segmentation (Venkateshwara Rao & Smith, 2006). Psychographic segmentation will target the women that belong to the professional sports category and demographic segmentation can be based on the targeting normal household women who love to do meditation, jogging, etc. Further, the main target of the company with its sportswear will be on the regular household women by providing them with good clothes with high quality.

In terms of targeting, there are three types of the targeting which are called as differentiated, undifferentiated and concentrated (Valos, Ewing & Powell, 2010). As company wants to target the regular household women with its sports clothing, it is beneficial for company to do the undifferentiated target marketing as because of this, company will be able to target huge target market and with different media strategies like on television, radio, internet marketing and many more. The market of household women is very big in Australia and slowly the importance of maintaining health is increasing in the country (Chaffey, Smith & Smith, 2012). On that basis, company can target these people and capture the market very easily.

In terms of positioning, there are different types of the strategies like the brand, product, competitive pricing, etc. In order to target the household women for the sports clothing, company will try to use the brand positioning in which company will identify as well as determine points of the similarity and the differences so that it can crate right brand and identity in market (Gabrielli & Balboni, 2010). Company with this product will try to explain the brand detail, uniqueness of its clothing products and the manner in which this particular product of company is better than its competitors (Yu, 2006). Company can place this sports clothing in the mind-set of customers on the basis of its flexibility as the product will be very flexible and sweat proof which will allow women to stress and still stay fresh without any sweat. Further, company will also create positioning on the basis of competitive pricing by comparing it with other brands as this particular sportswear will be cheap that is middle ranged but with very good and appropriate quality. This will allow company to target and position itself in most appropriate manner.

Objectives

The main objective of the organization behind launching the sportswear for young household women is to encourage the importance of being healthy and also to provide them with the finest and good sports clothing in very reasonable amount.

The other objective of the company will be to become a good brand in the Australia market in terms of the company that provide the best sports collection which fulfills all the needs and demands of women. By conducting market survey or collecting the feedback from the customer, management will able to develop plan for new design of cloths.

In terms of market share, company would like to capture 30-40% of the household market in first 12 months. Further, company would also like to create brand awareness by indulging some of the famous sports personality so that, it can target the women in more effective manner. The sales target of the company will be $5 million in first 12 months. For that organization will use the marketing tactics like online media, celebrity endorsement and promotional offer which will help to achieve the objective.

In terms of overcoming its weakness, company can do the good market analysis and can present this cloth with the material that is new in the market. It will help the company to bring innovation and will also create different brand identity fir them in appropriate manner.

Marketing Mix Strategies

Product- Main product of the SHOWPO will be the sports range of clothing for women of all ages because company is not in this category. By the analysis of needs of women it is stated that, intrest in sports of woman is increasing day by day and because of that, women are searching for good sportswear. Most of the products in market are either costly and not of good quality (Katz & Green, 2007). So company with this product will like to create a good professional type of sportswear with the finest material. The product will come for all the sports in terms of swimming, jogging, meditation, etc which will serve the need of complete sports market.

Price- The price of the product varies in terms for different sportswear but if particular one product will be considered than, SHOWPO will sell its complete jogging suit kit in 35$ which is very cheap and will also be made from the finest material. The price of the product is kept 35$ because company is following the strategy of price penetration as it will target the market with low price and when the product will become popular then, it will raise the price slowly (Wrenn & Mansfield, 2014). The price point is very minimal in the Australia market because most of the highly branded company provides the jogging suit in almost 75-80$ which is very costly so this price range will attract people in appropriate manner.

Distribution- The main aim of SHOWPO is to sell this product through its website and the delivery charges will be taken if the price will be less than 75$. Company by selling the product through online store will reach more market and customers will be able to see different products in an appropriate manner (Klever, 2009).

Promotion- Organization firstly will use its own website to target the potential customers by offering different types of discounts. Further, SHOWPO will also make use of different television ads, bill boards and women magazines as it will allow the company to reach even niche market (Rudd & Mills, 2011). Company can also go for the social media marketing by offering some discounts as it will gather more customers for them. Television advertisements will be shown in the day time when women watch television. At least 2-3 advertisements will be shown for 2 months and the main aim of the media is to gather the attention of all the women in Australia. In terms of social marketing, SHOWPO can post about its product in every hour with an aim to create some fan following over internet (Valos, Ewing & Powell, 2010). In terms of magazine, prints add in each publication can be provided for 3 months with some discount offer so, it can reach the women which belongs to some upper middle class.

People- In order to meet the requirements of customers, organization needs to appoint who has good sales skills. In addition to that, company also required people for marketing, who will be doing marketing belongs to the marketing field so that, they can attract these people effectively.

Physical Attribute- In this, organization has to establish the stores at prime location of market for the convinces of customers. However the selling of these products will be carried out over the website of company where the different sport section will be created and people will be able to go over it easily and place the product by selecting it (Katz & Green, 2007).

Process- People will go to the website of SHOWPO, they can select the product from the sports tab and during the payment coupon code can be applied to get additional discount otherwise, and checkout will be done by doing payment through different options in terms of debit, credit, wallet card and also by the cash on delivery (Scott, 2013).

Action Plan

SHOWPO needs to initiate different action plans in order to bring out changes that have been formulated for carrying out the new product development:-

Getting Ready- This is considered to be one of the first step through which management of SHOWPO needs to undergo in which they need to bring out certain changes. In order to fulfill this aspect, identify issues in which SHOWPO has to bring out changes such as ambiance, leadership, expansion, etc (Taylor & England, 2006). This is considered to be one of the effective work plans and will allow organization in bringing out changes.

Mission and Vision- SHOWPO has to redefine their mission and vision for bringing out changes in order to fulfill short term objectives of the enterprise (Klever, 2009). Even, it is significantly important for the business to know about future plans, so that company will able to define their principles, values, based on the objectives.

Situation- In order to understand the current situation of SHOWPO in the market management can make use of various strategies such as PESTLE, SWOT analysis. Using these techniques, management will identify the issues and able to formulate various strategies which can be applied in the form of segmentation, targeting in order to carry out the expansion process of organization (Yu, 2006). Even, it is important for the management to understand different situation of employees by initiating one to one conversation with them by undertaking proper measures against it.

Development of strategies- Once management analyzes the entire situation for managing changes in the functions and operations of company, they need to undergo different methods such as just in time, leadership, etc. It will help SHOWPO in the development of new objectives to improve the sales and market size which can be applied in a most effective manner.

Completing plan and review- After undergoing the implications attached with different strategies, SHOWPO needs to review all changes that have been expected and occurred (Taylor & England, 2006). Further, if any kinds of mistakes in communication and improvment in abiances are observed by management then they have to bring out changes by providing the proper training to the employees.

Controls And Contingencies

Marketing: SHOWPO Company had to take several risks through various marketing strategies so that, it is easy for them to target the audience and to achieve the objectives. Moreover, if the conditions in the market are changing, the brand must adapt to the changing conditions which might create problems and business failure of the company (Wrenn & Mansfield, 2014). Therefore, the organization had to adopt various marketing techniques such as proper planning and promotion of the brand which can be helpful for the organization.

Trend analysis: This is one of the major reasons that can affect the business in the longer span of management. SHOWPO Company is an online fashion industry in which the trend is changing rapidly due to which they might lose their customers. To satisfy the needs and wants of the customers the companies have to adopt the changes according to the taste of the customers. The firms have to maintain all the latest brands in their store so that there is no negativity of old stock will be left in the store (Klever, 2009). To cope up with these situations the store manager need to have proper checking so that, there is no risk incurred in it (Aaker, Kumar & Day, 2008). Further, Proper feedback from the customers should be taken about the products and then it can be implemented in their marketing strategies by poviding the training and guidline to staff members as per the need and wants of the customers so that they can serve better.

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Inventory management: In this respect it can be said that, SHOWPO need to keep an adequate supply of clothing on hand and it is considered to be one the important aspect in clothing industry. There may be situation in which consumers of the business may demand for high features as well as different colors in the clothes (Kotler & Armstrong, 2010). If they fail to purchase enough inventories then, they may fall under lost sales. However, if extra buying will be initiated then, it is going to create risk of excessive storage costs. For managing the cost in an appropriate manner it is important for business to look properly towards their inventory management.

From the above discussion it can be said that, there are various controls and contingencies which SHOWPO have to look after and it can be minimized by undertaking various appropriate methods.

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Conclusion

From the above study it can be concluded that, in order to initiate an appropriate marketing plan for an organization there is a need to look after various strategy that business need to adopt for achieving various goals and objectives of the SHOWPO. Report has evaluated the internal and external conditions of organization to identify the issues to develop the more effective plan for designing of cloth and marketing activities of SHOWPO. For the development of business and improvement in sales report has provided marketing plan. It has also develop the marketing budget for managing the marketing activities. It is necessary for them to carry out different internal and external analysis in order to formulate effective strategies.

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References

  • Gabrielli, V. & Balboni, B., (2010). SME practice towards integrated marketing communications.Marketing Intelligence & Planning.28(3). pp. 275-290.
  • Katz, J. A. & Green, R. P., (2007).Entrepreneurial small business(Vol. 200). McGraw-Hill/Irwin.
  • Klever, A., (2009).Behavioural Targeting: An Online Analysis for Efficient Media Planning?. Diplomica Verlag.
  • Kotler, P. & Armstrong, G., (2010).Principles of marketing. Pearson Education.
  • Lotz, O. & Marais, L., (2007). Manufacturing enterprises & marketing planning in a mining area of the North West Province, South Africa: lessons for local business support centres.Development Southern Africa.
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