INFS2848 Information Systems Project Management

Organization Selected : British Home Plc
Brief :

Topic- Issues

The business have failed to innovate its operations in many ways and lacks their appeal to youth. The third chairman have decided to sell it to an American company for double the worth of the business rather than to modernise it.

Barrack Reagan was appointed by American parent  to run British home with authority to modernise and invest in technology as he sees fit. Reagan has appointed team of three- an Experienced American Project manager, A Information technology expert and talented British senior as business manager of group to advice his role. He also appointed you as an assistant to American IT expert in modernising IT department of company.

British Home currently had no centralised IT department at group level. Each subsidiary has its own department which runs legal systems over a number of years. Gathering information for decision making at group level has been handed by senior manager who have developed management information systems not necessarily tapping the power  given by latest IT systems.

At first IT specialist decides to educate British Home personnel the benefits modern technology can confer in creating and sustaining competitive advantage.

He asked you to prepare a report covering following objectives and tasks.


1.Determine the role different IT systems in view of organisational objectives.

2.Analyse flexible and reliable IT systems that fulfil organisation requirement.

3.Determine IT systems that help to value added change within organisation.

4.Mention practical IT systems solutions to give organisational scenario.


Task 1

Mention the use of IT systems in different functions of organisation and how it helps in achievement of objectives in context to specific organisation.

Task 2

Determine different types IT system store and process data for knowledge , customer relationship , data and communication management.

Task 3

Estimate how IT systems used to support value added change for improving operation, performance and sustainability.

Task 4

Mention practical IT system solutions for organisational scenario that covers  common problems experienced in the workplace.




LO1Determine the role of different IT systems in achieving organisational objectives


P1What are the use of IT systems within different functions.

P2How IT system contribute in achievement of objectives in context to specific organisation.

M1 How IT systems used in different functions of organisation and how it works to increase performance.

D1Evaluate the role of IT system in different functions and their contribution in achievement of objectives of organisation.

LO2Determine flexible and reliable IT systems that supports to organisational requirements.


P3Determine different ways IT Systems store and process data for management of knowledge,customer relationship,data and communication.

M2Analyse different ways IT system store and process data with specific organisational examples.

D2Illustrate an understanding of different ways IT systems and process data and analyse different choices that have been made to make recommendation.

LO3 Analyse IT systems that support value added change within organisation.

D3 Make recommendations for improving IT systems in support of value added change in organisational context.

P4How IT systems be used to support value added change  within organisaation.

M3Determine advantages and disadvantages of specific IT systems which support value added change.

Managerial Issues

  • Ethical issues: Conducting Supply chain management project may result in need to lay off, restrain and transfer employees. It also include sharing of personnel information,which may be required for collaborative organisation culture. Whether management notify in advance to employees regarding such possibilities? What about older employees which are difficult to restrain?

  • How much to integrate?The extreme integration project includes ERP, SCM and e- commerce which are long and complex may result in failure. Hence many times companies tightly integrate upstream, inside company and downstream activities , each part by itself and loosely connect the three.

  • Role of IT. All SCM uses IT and without IT they did not succeed. The technology plays a supportive role, and primary organizational and managerial in nature.

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